Welcome to OnTimePlumbers
Frequently Asked Questions
Everything you need to know before joining the On Time Plumbers team.
Who can apply to work with you?
We are looking for experienced, qualified plumbers who can handle jobs professionally and reliably. Whether you specialize in residential repairs, Gas Safe installations, or drainage, we have a place for you.
Do I need to be insured?
Yes, to ensure safety and professionalism, all our partners must have valid public liability insurance. This protects both you and the customers.
How do I apply?
The process is simple: apply online using the form above, call our recruitment line, or message us on WhatsApp. Once submitted, our team will review your documents and contact you for a brief chat.
How long does the application take?
We value your time. If your documents are in order, we usually respond within 48 to 72 hours to finalize your onboarding.
What types of jobs will I handle?
Our jobs range from emergency leak repairs and boiler servicing to complete drainage solutions. You can choose jobs that match your specific skill set.
Do you provide technical support?
Absolutely. You are never alone on a job. Our back-office team and senior engineers are available 24/7 via phone or app to assist you while you are on-site.
In which areas of London do you operate?
We cover all London boroughs. When you sign up, you can specify your preferred working radius (e.g., North London, South East, etc.) to keep your travel time minimal.